Your Privacy, Our Priority

Last updated: 9 October 2026

1. About Us

TapAndBuy is an online retail store operated by IT HARDWARE EXPERTS LTD, a company registered in England and Wales.

Website: tapandbuy.co.uk
Email: info@tapandbuy.co.uk
Registered office: 84 Pitt Street Rotherham, South Yorkshire S61 2PD
Company registration number: 16391789
VAT registration number: GB500993988

By accessing our website, you agree to use it lawfully and not interfere with its operation or security.

These terms govern purchases made directly through TapAndBuy.

3. Products and Availability

We aim to provide accurate product descriptions, specifications, images and pricing.

Product availability may change without notice.

If an item becomes unavailable after an order is placed, we will contact you and offer an appropriate alternative or a refund.

4. Prices and VAT

All prices are displayed in British pounds sterling (GBP).

Prices include applicable UK VAT unless clearly stated otherwise.

The total payable amount will be displayed before completing checkout.

5. Orders and Payments

Customers can place orders through our website by selecting products, reviewing their shopping bag, entering delivery details and completing payment.

Payments are securely processed through our payment service providers, including Stripe.

After placing an order, you will receive an order acknowledgement.

A contract is formed when we confirm acceptance of your order, normally through a dispatch confirmation. If we cannot accept your order, we will refund any payment taken.

6. Delivery

We currently deliver to addresses within the United Kingdom only.

Standard UK delivery is free.

Orders are normally dispatched within 1–2 working days. Standard delivery normally takes 2–5 working days after dispatch.

Delivery times are estimates unless a specific deadline has been agreed.

Further details are available in our Delivery & Returns Policy.

7. Cancellations and Returns

For most online purchases, consumers have the right to cancel within 14 days after receiving their goods.

Customers must notify us of their decision to cancel and return eligible products within the applicable statutory period.

Please refer to our Delivery & Returns Policy for instructions and further information.

Nothing in these terms limits your statutory consumer rights.

8. Faulty or Incorrect Products

If you receive faulty, damaged or incorrect goods, please contact us at info@tapandbuy.co.uk.

We will provide an appropriate remedy in accordance with applicable UK consumer protection law.

9. Refunds

Refunds will be processed in accordance with our Delivery & Returns Policy and applicable law.

Where appropriate, refunds will be issued to the original payment method.

10. Product Warranties

Some products may include a manufacturer's warranty.

Any manufacturer's warranty is additional to, and does not replace, your statutory consumer rights.

11. Liability

We do not exclude or restrict liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Nothing in these terms affects your statutory consumer rights.

12. Privacy

We process personal information in accordance with applicable data protection law.

Please refer to our Privacy Policy for further information.

13. Changes to These Terms

We may update these terms periodically. Changes will not retrospectively alter the terms of an existing order without a lawful basis.

14. Governing Law

These terms are governed by the laws of England and Wales, without depriving consumers elsewhere in the UK of mandatory protections applicable to them.

15. Contact Information

If you have any questions about these Terms & Conditions or an order placed through TapAndBuy, please contact us at info@tapandbuy.co.uk